Mobile plan
Value Promo 120GB 5G
120GB$18
Exclusive plan for new customers only.

+ Free travel eSIM valued $150*
In the first 6 months, claim a free 30-day travel eSIM to a destination of your choice. Learn more
120GB
Data
High speed data via the Optus 5G network, speeds up to 150Mbps.
Unlimited
Calls & texts in Australia
Unlimited national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included.
Free
International calls
300 mins free international calls to .
Free
eSIM or physical SIM
Get eSIM instantly in your inbox, or receive a physical SIM in the mail. .
*Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. Terms & Fair Use Policy apply.
Why E.Tel
Unleash your mobile freedom
Keep your number
Switch to E.Tel seamlessly - bring your existing number with you.
Lightning-fast network
Stay connected with the speedy and reliable Optus network.
Unbeatable value
Get more bang for your buck with our incredible mobile plans.
No lock-in contract
Freedom at your fingertips - change or cancel your plan whenever you like.
Testimonials
Loved by 50k+ Australians, and counting
I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional.
The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased.
I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending.
Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors
Great service! Affordable price and I really wish I switched earlier!
Fantastic experience with Etel.
Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel.
Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider.
I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place.
Very satisfied with customer service.
My experience was fantastic nice people on the phone very friendly and polite.
I have been using them since 2020. Their customer service is getting better and better. Quick responses.
Very friendly and responding customer service, best offer I've found in Australia
International roaming, easy to get it activated before you leave Australia
I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel!
Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive.
Very Quick Response to my Email. Easy to deal with!
A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total.
Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended.
Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x
Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception.
E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved.
The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing.
Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive.
Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service.
I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it!
Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends.
It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability .
It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well.
Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support..
Easy setup of overseas roaming and assistance with phone settings
I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :)
Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family.
I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!!
In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars.
Great customer service team! So quick at replying to my request and was so lovely!
A great provider. The best price and quality service.
Very active and prompt customer support, we are using their services for more than 4 years :)
Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems.
Service was easy to establish, good friendly staff.
Customer service is very helpful. Very happy with E Tel
Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner
Very helpful and easy to connect
Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change
Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package.
Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again.
Good service - better than hoped for result. Thanks for listening to your clients.
Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up.
My issue was solved quicky and pleasantly with timely follow-up. Thank you.
Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars.
Each person in our company has an Etel phone number! Convenient and easy to use!
Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service.
10/10 customer service and only took a few mins to transfer my number across
Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them!
Great service and really helpful customer support. Would highly recommend.
Award winning service Top rated plans

Australian Service Excellence Awards
CSIA

Experts Choice Awards - Mobile Plans
Mozo
Got questions?
Frequently asked questions
Can I transfer my existing number to E.Tel?
Yes. Provide your current provider's account details when activating. Number transfers typically take around 15 minutes, but depending on your provider it can take up to 4 hours.
What network does E.Tel operate on?
E.Tel runs on the Optus 4G and 5G networks, covering 98.5% of the Australian population. Which one your service uses depends on your plan: all our latest plans are 5G enabled, while some older plans are 4G. We offer a 30-day network guarantee.
Can I make international calls?
Yes. Monthly plans include free international call minutes to 75 countries. See etel.com.au/faq-support for the full country list. Standard international rates apply after free minutes are used.
Is there international roaming?
Yes. Call us on 1300 383 588 a few days before you travel to activate roaming. You only pay for what you use — great for occasional calls, texts, and maps. For heavier data use abroad, our Travel eSIM is a better option.
Is there a contract term?
No lock-in contracts. You can cancel any time, in writing or through your online account at www.etel.com.au/account. If we get your request before the 15th of the month, your service is cancelled at the end of that month. On or after the 15th, it's cancelled at the end of the following month. You pay for the service up to that point. Want to keep your number? Transfer it to your new provider before the cancellation takes effect, or it will be disconnected. Transferring your number away follows the number transfer process instead.
How long does it take to receive my new E.Tel SIM?
eSIM: delivered instantly to your email. Activate at apply.etel.com.au/activatesim Physical SIM: delivered via Australia Post in 2–7 business days. Express Post available.