Seriously fast mobile Simply better value

I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional.

Liam R.3 Jun 2026

The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased.

Larry N.9 May 2026

I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending.

Aras G.12 Dec 2025

Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors

Alex I.25 Aug 2025

Great service! Affordable price and I really wish I switched earlier!

Nicholas M.7 Jul 2025

Fantastic experience with Etel.

Eason Z.28 Mar 2025

Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel.

Ming L.27 Feb 2025

Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider.

Alphonse D.24 Feb 2025

I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place.

Tom T.14 Feb 2025

Very satisfied with customer service.

Edel R.23 Jan 2025

My experience was fantastic nice people on the phone very friendly and polite.

Alan J.7 Jan 2025

I have been using them since 2020. Their customer service is getting better and better. Quick responses.

Ben M.30 Nov 2024

Very friendly and responding customer service, best offer I've found in Australia

Ehab B.18 Nov 2024

International roaming, easy to get it activated before you leave Australia

Paul G.13 Nov 2024

I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel!

Thea W.6 Nov 2024

Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive.

Dr Chowdhury H.8 Oct 2024

Very Quick Response to my Email. Easy to deal with!

Peter B.18 Sep 2024

A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total.

John M.6 Sep 2024

Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended.

N Y.30 Aug 2024

Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x

V S.20 Aug 2024

Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception.

Stephen B.16 Aug 2024

E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved.

David F.29 Jul 2024

The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing.

Ung S.19 Jun 2024

Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive.

Jessica S.4 Jun 2024

Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service.

Justin Y.15 Apr 2024

I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it!

Michelle J.8 Apr 2024

Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends.

Amy T.15 Feb 2024

It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability .

Swan L.14 Nov 2023

I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional.

Liam R.3 Jun 2026

The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased.

Larry N.9 May 2026

I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending.

Aras G.12 Dec 2025

Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors

Alex I.25 Aug 2025

Great service! Affordable price and I really wish I switched earlier!

Nicholas M.7 Jul 2025

Fantastic experience with Etel.

Eason Z.28 Mar 2025

Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel.

Ming L.27 Feb 2025

Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider.

Alphonse D.24 Feb 2025

I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place.

Tom T.14 Feb 2025

Very satisfied with customer service.

Edel R.23 Jan 2025

My experience was fantastic nice people on the phone very friendly and polite.

Alan J.7 Jan 2025

I have been using them since 2020. Their customer service is getting better and better. Quick responses.

Ben M.30 Nov 2024

Very friendly and responding customer service, best offer I've found in Australia

Ehab B.18 Nov 2024

International roaming, easy to get it activated before you leave Australia

Paul G.13 Nov 2024

I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel!

Thea W.6 Nov 2024

Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive.

Dr Chowdhury H.8 Oct 2024

Very Quick Response to my Email. Easy to deal with!

Peter B.18 Sep 2024

A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total.

John M.6 Sep 2024

Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended.

N Y.30 Aug 2024

Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x

V S.20 Aug 2024

Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception.

Stephen B.16 Aug 2024

E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved.

David F.29 Jul 2024

The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing.

Ung S.19 Jun 2024

Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive.

Jessica S.4 Jun 2024

Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service.

Justin Y.15 Apr 2024

I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it!

Michelle J.8 Apr 2024

Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends.

Amy T.15 Feb 2024

It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability .

Swan L.14 Nov 2023

It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well.

Anette A.20 May 2026

Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support..

Jenny V.27 Apr 2026

Easy setup of overseas roaming and assistance with phone settings

Robert D.7 Sep 2025

I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :)

Sophie W.23 Jul 2025

Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family.

Michael B.1 Apr 2025

I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!!

Gabriella Y.18 Mar 2025

In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars.

Dennis B.27 Feb 2025

Great customer service team! So quick at replying to my request and was so lovely!

Hannah M.19 Feb 2025

A great provider. The best price and quality service.

Noel H.6 Feb 2025

Very active and prompt customer support, we are using their services for more than 4 years :)

Abdullah R.21 Jan 2025

Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems.

Kenny A.7 Jan 2025

Service was easy to establish, good friendly staff.

Phil O.30 Nov 2024

Customer service is very helpful. Very happy with E Tel

Barrie D.14 Nov 2024

Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner

Emilia S.7 Nov 2024

Very helpful and easy to connect

Ruel C.10 Oct 2024

Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change

Anna M.24 Sep 2024

Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package.

Kurt Y.15 Sep 2024

Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again.

Neil6 Sep 2024

Good service - better than hoped for result. Thanks for listening to your clients.

Brian T.27 Aug 2024

Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up.

Sandy T.19 Aug 2024

My issue was solved quicky and pleasantly with timely follow-up. Thank you.

Bob H.9 Aug 2024

Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars.

Colin D.26 Jun 2024

Each person in our company has an Etel phone number! Convenient and easy to use!

Charles L.7 Jun 2024

Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service.

Wenbin X.20 May 2024

10/10 customer service and only took a few mins to transfer my number across

Max T.15 Apr 2024

Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them!

Saba K.6 Mar 2024

Great service and really helpful customer support. Would highly recommend.

Sophie C.8 Feb 2024

It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well.

Anette A.20 May 2026

Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support..

Jenny V.27 Apr 2026

Easy setup of overseas roaming and assistance with phone settings

Robert D.7 Sep 2025

I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :)

Sophie W.23 Jul 2025

Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family.

Michael B.1 Apr 2025

I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!!

Gabriella Y.18 Mar 2025

In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars.

Dennis B.27 Feb 2025

Great customer service team! So quick at replying to my request and was so lovely!

Hannah M.19 Feb 2025

A great provider. The best price and quality service.

Noel H.6 Feb 2025

Very active and prompt customer support, we are using their services for more than 4 years :)

Abdullah R.21 Jan 2025

Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems.

Kenny A.7 Jan 2025

Service was easy to establish, good friendly staff.

Phil O.30 Nov 2024

Customer service is very helpful. Very happy with E Tel

Barrie D.14 Nov 2024

Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner

Emilia S.7 Nov 2024

Very helpful and easy to connect

Ruel C.10 Oct 2024

Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change

Anna M.24 Sep 2024

Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package.

Kurt Y.15 Sep 2024

Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again.

Neil6 Sep 2024

Good service - better than hoped for result. Thanks for listening to your clients.

Brian T.27 Aug 2024

Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up.

Sandy T.19 Aug 2024

My issue was solved quicky and pleasantly with timely follow-up. Thank you.

Bob H.9 Aug 2024

Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars.

Colin D.26 Jun 2024

Each person in our company has an Etel phone number! Convenient and easy to use!

Charles L.7 Jun 2024

Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service.

Wenbin X.20 May 2024

10/10 customer service and only took a few mins to transfer my number across

Max T.15 Apr 2024

Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them!

Saba K.6 Mar 2024

Great service and really helpful customer support. Would highly recommend.

Sophie C.8 Feb 2024