SINCE 1999
ABOUT E.Tel
Your trusted partner in mobile and home internet services that gives everyday Aussies what they really want
WHY CHOOSE E.TEL
At E.Tel, we're more than just a service provider – we're your partner in staying connected. Whether it's through affordable mobile plans or reliable home internet services, we’re here to keep you connected to what matters most. We truly value every customer and are committed to providing you with the best possible experience. While the big providers keep raising prices, E.Tel stands against the trend, offering quality services at fair prices because you deserve better.
OUR JOURNEY
Your Trusted Partner in Mobile Communication
Since 1999, E.Tel has been dedicated to connecting Australians. Starting as a business landline provider, we grew to become one of Australia's fastest-growing mobile service providers. In 2024, we expanded into offering high-speed home internet services, powered by the reliable nbn® network. This marks an exciting new chapter in our journey, bringing affordable and dependable connectivity to even more households across the nation. Guided by local values and a personal approach, E.Tel is proud to be your trusted partner in mobile and internet services.
OUR COVERAGE
Reaching 98.5% of Australians
At E.Tel Mobile, we believe in the power of connection. That's why we've partnered with the superfast and reliable Optus network, allowing us to reach 98.5% of Australians. Whether you're browsing the web, streaming your favourite content, or staying in touch with loved ones, our extensive coverage ensures a seamless connection experience across the nation. We also help provide service to short term travellers coming to Australia for working holidays or studying.
OUR VALUES
Simplicity, Transparency, Affordability
We believe that mobile communication should be simple and accessible to all. Our commitment to clear and transparent pricing means you'll always know exactly what you're paying for. For senior Aussies, we offer unbeatable discounts via the state-run seniors card programs or in our partnership with the FiftyUp Club.
OUR COMMITMENT
People-Centric Customer Service
At E.Tel, we understand the importance of human connection. That's why our local team is always ready to hear from you. We believe you shouldn't have to sift through pages of self-help guides or wait hours on hold. Our commitment is to provide the highest quality, human customer service to each and every one of our valued customers. We would also love to hear your feedback about our service.
OUR CREDENTIALS
Excellence in Telecommunications, Recognized and Certified
