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If you have been impacted by the 3G shutdown, please check our 3G shutdown page for the most up to date information. Call us on 1300 383 588 if you are unsure about device requirements.

Welcoming background - E.Tel's About Us

SINCE 1999

ABOUT E.Tel

Your Trusted Partner in Mobile Communication that gives everyday Aussies what they really want

WHY CHOOSE E.TEL

At E.Tel, we're more than just a service provider – we're your partner in staying connected. We truly value every customer and are committed to providing you with the best possible mobile experience. Whilst all the big providers keeping raising prices, E.Tel fights against the trend, because you deserve better than that.

OUR JOURNEY

Your Trusted Partner in Mobile Communication

E.Tel's story began in 1999 as a business landline service provider. More recently, E.Tel started offering and specialising in affordable mobile services for everyday Aussies, becoming one of Australia's fastest-growing mobile service providers, always guided by our commitment to local values and personal service.

E.Tel's Sydney office location - local Australian mobile provider

OUR COVERAGE

Reaching 98.5% of Australians

At E.Tel Mobile, we believe in the power of connection. That's why we've partnered with the superfast and reliable Optus network, allowing us to reach 98.5% of Australians. Whether you're browsing the web, streaming your favourite content, or staying in touch with loved ones, our extensive coverage ensures a seamless connection experience across the nation. We also help provide service to short term travellers coming to Australia for working holidays or studying.

Our Coverage map - E.Tel's extensive mobile network reach

OUR VALUES

Simplicity, Transparency, Affordability

We believe that mobile communication should be simple and accessible to all. Our commitment to clear and transparent pricing means you'll always know exactly what you're paying for. For senior Aussies, we offer unbeatable discounts via the state-run seniors card programs or in our partnership with the FiftyUp Club.

Satisfied customers using E.Tel mobile plans - quality service

OUR COMMITMENT

People-Centric Customer Service

At E.Tel, we understand the importance of human connection. That's why our local team is always ready to hear from you. We believe you shouldn't have to sift through pages of self-help guides or wait hours on hold. Our commitment is to provide the highest quality, human customer service to each and every one of our valued customers. We would also love to hear your feedback about our service.

E.Tel customer service team responding to inquiries - prompt support

OUR CREDENTIALS

Excellence in Telecommunications, Recognized and Certified

comm rewards
Mozo Experts Choice Awards 2024
E.Tel award ceremony - recognized mobile service excellence
Vibrant green background - E.Tel's fresh approach to mobile plans

READY TO MAKE THE SWITCH?

Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & great easy pricing.

Happy customers enjoying E.Tel services - user satisfaction

NOT SURE WHICH PLAN TO CHOOSE? 

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