Accessibility Information
E.Tel is committed to delivering the best possible experience from our website to support accessibility and people with disabilities. On this page, you can learn more about our accessibility initiatives.
Accessibility guide for this site
E.Tel strive to adhere to Web Content Accessibility Guidelines (WCAG) 2.2, to ensure our content is accessible and meets Level A accessibility standards.
Screen readers
This site's contents have been adapted to work sreen readers. We suggest the below screen-reader and web browser combinations:
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Jaws with Chrome or Firefox on Windows
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NVDA with Chrome or Firefox on Windows
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VoiceOver with Safari on MAC
For mobile phones or tablets:
Translator or interpreter services
As the account holder, you can provide verbal authorisation for E.Tel to discuss your account details with a translator or an interpreter. Before transferring the call, the account holder must confirm their name, address, date of birth and phone number.
We may also speak with someone who holds an appropriate Power of Attorney or Guardianship Order, they can also act as an Advocate or Authorised Representative for your account. In this case, you’ll need to send us a certified copy of the Power of Attorney or Guardianship Order along with the completed form.
Feedback
We make every effort to ensure our content is accessible, if you have any questions, requests or feedback please contact us on 1300 383 588 or support@etel.com.au