Very friendly and responding customer service, best offer I've found in Australia

Customer service is very helpful. Very happy with E Tel

International roaming, easy to get it activated before you leave Australia

Great service and price. Recommend. Change over easy.

Very helpful and easy to connect

Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day.

E-sim for Indonesia, worked on arrival no issues with service

Service was easy to establish, good friendly staff.

I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel

Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner

Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive.

During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company.

I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed.

Each person in our company has an Etel phone number! Convenient and easy to use!

The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing.

Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family.

Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing!

Highly recommended. Good service with heaps of data.

Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient!

I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it!

Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up.

Great customer service, really helpful and fixed my issues very quickly.

My issue was solved quicky and pleasantly with timely follow-up.
Thank you.

Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception.

Fixed the problem very quickly and professionally.

Good service - better than hoped for result. Thanks for listening to your clients.

Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended.

Had to contact eTel to obtain a new SIM card.
The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck.

Very Quick Response to my Email.
Easy to deal with!

Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change

Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars.

Etel provide fast personal service, all queries are handled in a courteous manner.
Thanks x

Great service and really helpful customer support. Would highly recommend.

10/10 customer service and only took a few mins to transfer my number across

Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive.

Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception.

A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total.

Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again.

I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too!

It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability .

E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved.

Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them!

Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue.

I’ve never been happier! I’ve recommended etel to all my family & friends.

Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service.

Discount phone service — Great affordable phone plans. Coverage was reliable in my area.

Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package.

Happy with the help of staff transitioning to the network.

Prices are great, very clear and simple — Amazing customer service always picks up the phone, friendly, helpful. Prices are great, very clear and simple.

Good value for money! — ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service.